When it comes to repair and unlocking your mobile device, consistent precision and adhering to established guidelines are vital for smooth processing and successful outcomes. At GSSAMC.com, we prioritize streamlined procedures to ensure that both our clients and our technicians can work effectively together. Before you submit an order for CPID V3, network unlock, or IMEI repair, please read the following instructions carefully. Ignoring these guidelines may lead to complications, and unfortunately, refunds will not be possible for certain errors.
1. Include SN Number in Every Order: One of the essential pieces of information that must accompany each order is the SN number. The SN (Serial Number) helps us track and identify your device accurately.
The format you should follow for your submission is as follows:
2. Pay Attention to the DID Line When Submitting Tokens: When entering the DID line for tokens, ensure that there are no spaces. Failure to comply will lead to the rejection of your order without the possibility of a refund. Incorrect formatting leads to delays and increased frustration for all parties involved.
When submitting your token, adhere to the given format:
Avoid Selecting Incorrect Ports: Before you connect your device, make sure to select MTP+ADB by dialing *#0808#. Choosing RNDIS or any other port can result in an immediate closure of your IP and rejection of your order.
1. Prior Unlock Issues: If your phone has been previously unlocked and you submit another unlocking request, please be aware that we cannot offer refunds after the job has been completed.
2. Offline Tools: For those who have used offline tools (particularly JDM/MTK), if your device is requesting a code after we have completed the unlock, no refund will be processed.
3. MXO/IUX Carriers: We do not support repairs or unlock requests on MXO/IUX carriers. If a job is submitted and completed, we will not issue any refunds.
4. MDM Locking: Be aware that after unlocking, some global model carriers might still indicate that your device is locked due to Mobile Device Management (MDM) configurations. Unfortunately, we cannot offer refunds for issues stemming from this.
5. Token Usage: We do not sell slots independently; hence, inquiries regarding purchasing slots will not be entertained. Any job done without a token will incur standard full charges.
Device Connectivity is Crucial: During the unlocking or repair process, ensure that your IP remains connected and your phone is not disconnected. Issues such as your PC suffering a power cut or your phone battery dying will not be grounds for a token refund. If your connection fails, you may also lose your slot and incur doubled charges to have the service redone.
Once you proceed with Level 3 tokens, please note that all jobs will be traced through the DID system. If we find that a customer has not completed the job while holding onto the token, future services will be denied.
After you've made your manual payment, please assist us by sending a screenshot of the successful transaction along with the transaction ID. It is essential that this is a clear image of the transaction details; any ambiguous photos will not be accepted.
By adhering to these guidelines, you can help ensure that your order is processed efficiently and without complications. Thank you for your cooperation as we work together to provide you with the best possible service. If you have further questions, don't hesitate to reach us directly through the contact options provided on GSSAMC.com.
